Sassa Status Check

Check Sassa Status Here

Millions of South Africans rely on SASSA grants to get by when there is very little money. In 2024, considering the unemployment rate stands at 32.9% and more than 55.5% of the people living in poverty [ref: Data Bank Files], SASSA grants are the source of hope for families trying to cover their basic needs such as food, health care, and shelter. These grants ease the financial burden on vulnerable groups like the aged, people living with disabilities, and those without steady jobs.

If applying for the SASSA grant, knowing how to perform a SASSA Status Check is essential. The sad thing most applicants get frustrated with is that they do not know when they will receive their payment. In other cases, whether or not the application was accepted. But the good news is that there’s a simple way to check your SASSA status to avoid going through strain and agony.

This handbook will demonstrate how to effortlessly check your SASSA status in 2024 while applying for the SRD, Child Support, Old Age Pension, or Disability Grant. Knowing how to follow up on your application will ease your process, and you’ll also have a chance to financially prepare for whatever may go wrong.

The SASSA grant is an off-chance option for South Africans who can’t afford their basic needs and need help staying afloat during tough times. The status check also ensures you’re always in the loop about your grant applications and payments, keeping things transparent and on time.

Sassa SRD R370 Payment Dates

SASSA officially announced payment dates for old age applicants, disabled applicants, and child support from 2024 to March 2025;

January 202403/01/202404/01/202405/01/2024
February 202402/02/202405/02/202406/02/2024
March 202405/03/202406/03/202407/03/2024
April 202403/04/202404/04/202405/04/2024
May 202403/05/202406/05/202407/05/2024
June 202404/06/202405/06/202406/06/2024
July 202404/07/202405/07/202406/07/2024
August 202402/08/202405/08/202406/08/2024
September 202403/09/202404/09/202405/09/2024
October 202403/10/202404/10/202405/10/2024
November 202402/11/202403/11/202406/11/2024
December 202401/12/202404/12/202405/12/2024
January 202503/01/202506/01/202507/01/2025
February 202504/02/202505/02/202506/02/2025
March 202504/03/202505/03/202506/03/2025

SASSA SRD Status Check

Wondering how your SASSA R370 application is progressing? Checking the status online is quick and simple. Here’s how you can do it in just a few steps:

Step 1: Visit the SASSA Website

Open your browser and go to the official SASSA SRD status page by typing srd.sassa.gov.za/sc19/status.

Step 2: Enter Your Information

Once on the page, you’ll see fields where you need to fill in your details. First, type in your South African ID number as it appears on your ID card. Then, enter the phone number you used when you applied for the SASSA SRD grant.

Step 3: Click the Submit button

After entering your details correctly, click the “Check Status” button. The system will process your information.

Step 4: View Your Application Status

Your current application status will be displayed on the screen. It will show whether your application is still pending, has been approved, declined, or needs further attention. That’s it! You now have all the information you need to track your SASSA application from the comfort of your home.

SASSA Status Approved But No Payment Date

Follow these steps to resolve the issue if your SASSA SRD R350 grant application status shows as “Approved,” but no payment date is provided:

  • SASSA Delays
  • SASSA may still be reviewing your details to ensure all information is correct.
  • With a high volume of applications, delays are sometimes unavoidable.
  • What You Can Do:
  • Log in to the SASSA website using your ID number to make the updates.
  • Call the SASSA Contact Centre at 0800 60 10 11 or visit a local SASSA office for help.
  • Verify Bank Details
  • Incorrect banking details can cause payment delays.
  • Steps to Take:
  •  Log in to the SASSA website to verify if your bank information is correct.
  • Visit SASSA Offices. Update incorrect information online or in person.
  • You have to ensure the bank has processed your payment without issues.

SASSA Status Declined

When applying for the SASSA SRD grant, there may be some weird rejections, but knowing the reason will prevent disappointments. Let’s break down the common reasons your application might be rejected:

  • Bank Balance Too High: SASSA checks your bank account balance to confirm eligibility. If you have more than R624 in your account, your application for the R350 grant will likely be declined. This grant is intended for people without an income, so having too much money in your account suggests you don’t qualify.
  • Age Restrictions: Another difference between the SASSA SRD grant and other social grants is its age limits. Thus, you will be automatically rejected if you are too young or too old.
  • Receiving Other Government Support: If you’re already getting financial assistance from other government programs, like the Unemployment Insurance Fund (UIF), the National Student Financial Aid Scheme (NSFAS), or another social security grant, your application will be rejected. SASSA aims to assist those who aren’t benefiting from other sources.
  • Incorrect Information: One needs to be very careful when filling out an application to ensure all the information provided is correct. SASSA verifies all the files, from your identity number to your bank details, phone number, and address. For this reason, if any of the information the candidates provided is wrong or inconsistent, their application will be declined.
  • Delays and Appeals: Delays can happen even if your application seems perfect. SASSA processes millions of applications, so sometimes, things take longer than expected. If you feel your application was unfairly declined, you can appeal the decision.

SASSA Status Decline Solution

If your SASSA SRD grant application has been declined, don’t worry. You still have options. Here’s a simple step-by-step guide on what you can do next to try to resolve the issue.

Step 1: Check the Reason for the Decline

First, review your application status message. SASSA will provide a reason for the rejection, such as incorrect details, income issues, or eligibility criteria. Knowing the reason will help you figure out the next steps.

Step 2: Submit an Appeal

If you believe SASSA was wrong in making the decision, you have the right to appeal. Click on the SASSA official website; they have a link to the appeals process. You must submit all the relevant documentation if you wish to appeal the decision. To increase your chances of success, make sure you file your appeal on or before the specified time.

Step 3: Re-Apply with Correct Information

You can apply if your application was turned down because of wrong information, such as your ID number or bank details. Recheck all your details and make sure to avoid incessant submissions and rejections.

Step 4: Wait to hear from SASSA

Sometimes, the decline could be attributed to a processing delay, especially when many applications for the position exist. If that is so, a response may be received asking for more detail or clarification from SASSA. Check your phone or email for any communication from SASSA, and be sure to reply as soon as you can.

Step 5: Stay Informed 

Keep checking your status regularly to see if any updates have been made. It’s also a good idea to stay informed through SASSA’s official channels for any changes in their processes or requirements.

SASSA Status Pending?

If your SASSA SRD R350 grant application shows “pending,” it means your application hasn’t been fully processed yet. SASSA is still verifying your details, and here’s what that involves, step by step.

  • Verification in Progress: The application is processed through a verification process. When applying for the SASSA social grant, SASSA verifies your identity through various government departments, such as the Department for Home Affairs, to determine your qualification for the grant. It involves confirmation of all facts before relating them.
  • Waiting Time: Sadly, there is no basic time frame for how long the verification process will take. We note from the material received from SASSA that it could take up to 90 days to complete. Though this might sound like a long time, it’s rational to understand that they process millions of such applications now and then.
  • After Approval Processing: After your application is approved, you will receive an SMS from SASSA on the phone number you used. It will also contain the message that they need your bank details to process your payment. Remember to fill in your banking details correctly; otherwise, your transfer may cause a delay.
  • Payment Timeline: After approval, it usually takes up to 7 business days for SASSA to process your payment. However, there are no specific payment dates so that it might vary from case to case. Keep an eye on your phone for updates!

Pending Status Solution

If your SASSA status is pending in 2024, follow these steps to resolve the issue and ensure you receive your R350 grant:

Step 1. Understand the Pending Status

A “pending” status indicates that your application is still under review. This could be due to missing banking details or other verification processes. It typically takes about three months from submission for applications to be processed.

Step 2. Update Your Banking Details

If you haven’t provided or need to update your banking details, log into your SASSA account using the registered phone number and add your account information. Ensure that the details are accurate to facilitate payment.

Step 3. Contact SASSA for Assistance

If your status remains pending for an extended period, contact SASSA directly:

  • Call: Reach out to their helpline for assistance.
  • Visit: Go to a local SASSA office with your ID and application details for in-person support.

Step 4. Check Payment Dates

Keep an eye on the monthly payment schedule released by SASSA. Payments for the R350 grant typically begin around the 20th of each month. 

Step 5. Stay Informed

Regularly check updates from SASSA regarding application processing times and any changes in grant distribution policies. You can also follow their official social media channels for real-time information.

SASSA Balance Check Via Mobile

There are two USSD codes you can use to check your Sassa SRD (Social Relief of Distress) Grant balance on your mobile phone:

  • Dial *120*3210#; then, the voice prompts on the telephone screen will guide you. This is the most recommended method.
  • If the first code will not reply or not dial, try the second code *120*69277#. Make sure to read the instructions on your phone’s screen.
Important Note

When using these USSD codes, you must provide your South African identity number. These codes are free to use, and the service provider does not charge you to check the balance. Upon dialing the USSD code, you are supposed to get an SMS reminder of your available SASSA SRD Grant balance.

SASSA Grant Receive

Here’s how you can receive your SASSA SRD grant payment based on the method you chose:

Step 1: Bank Account Payment

  • If you opt for payment through a bank account, SASSA will send an SMS to your provided phone number.
  • This SMS will alert you when the grant is deposited into your bank account.

Step 2: Retail Store Collection

  • If you use the post office method, you can no longer collect your SRD R350 grant at the post office.
  • Instead, you can withdraw your grant at participating retail stores like Shoprite, Save, Pick n Pay, or Boxer.
  • To collect the payment, you must use the last three digits of your ID number to determine the payment day.